Project info
Since 1995 Gem Wave is supplier of 100% natural mined diamonds, has built reputation on exceptional customer service and excellent pricing. Gem Wave wanted to create its own diamonds inventory portal to showcase complete stock. Global leader inventory portal was shown to Pixologix and was told to create something comparable and better to it. It was a humungous project especially during COVID-19 pandemic.
Client
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Gem Wave Inc.
Industry
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Gems and Diamonds
Domain
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Jewlery
Define
Pixologix’s interacted with Gem Wave IT team to set up server, FTP accounts and register sub-domains, also spoke to the global leader IT team for final file format and data structure. This global company would upload excel file having complete and updated Gem Wave stock and from that secure location our application would download the file and import into the application. The file structure, type, placement and format were freeze. Once the file is downloaded it needs to be deleted as next time it would always fresh files to be imported.
Design
Being an application that engages as huge stake as potential buyer, we minutely studied user's needs, motivations and other triggers that triggers user to inquire more about a diamond. Also, we conducted our in-house research to gain visibility on what works for the users, this helped us to gather some interesting conclusions, which helped us shape the project.
Diamonds inventory portal would showcase complete stock to all user without any registration and sign-up or sign-in needed for more detailed information of each and every diamond. The search criteria was unique as user can select multiple parameters for same category. This search is the core of the application. User can see and search all inventory, but to see more details the user either needs to sign-up or sign-in.
Once a new user sign-up the admin based on personal interaction would decide the category under which the user would be allocated. After the user Sign-in, inside the dynamic grid it can see discounted price, availability, ask a personal note, and view 3D-of product, GIA certificate and many more. Email communication was established between user and all its activities. View logout and edit password button only post login.
All this is done without changing the URL.
Highlights:
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QR code was generated for this new development and highlighted on all marketing communications
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Gif animation button on website linking to inventory portal
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Walking registration during one-to-one Interaction in events and exhibitions
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Awareness of new venture of Gem Wave within industry